Return & Refund Policy
Thanks for shopping at Az Locavores. If you are not entirely satisfied with your purchase, we’re here to help.
RETURNS: You have 15 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
As some of our products are perishable, all food sales are final. Az Locavores will be happy to replace any item(s) in the unlikely event that they might be damaged or spoiled during transit. We wish we could assure proper handling and prompt receipt of packages once they have been delivered to the correct mailing address by the third party carrier (UPS, FedEx or USPS), but this, of course, is out of our control. o enjoy the full flavor and freshness of our products, we urge you to make the necessary arrangements beforehand.
If your gift is returned to us because of an incorrect address provided by you, because of its perishability, we may need to dispose of the contents of the gift and you will not be refunded.
If you wish for us to reship a fresh gift, you will be charged 50% of the gift cost plus the full cost of Shipping/Handling. Refunds for damaged goods can only be credited to the originating credit card.
REFUNDS: Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment) exchange, or store credit. You will receive the credit within a certain amount of days(2-7 days), depending on your card issuer’s policies.
SHIPPING: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund. For additional information in this section, create your own Return & Refund Policy. Contact Us If you have any questions on how to return your item to us, Azlocavores@gmail.com